Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

The Power BI Data Visualization World Championships is back! Get ahead of the game and start preparing now! Learn more

Reply
KAJAR
New Member

SUM total number of calls per phone number above 2 calls

Hi there! 

I keep running my head against the wall with this one and would love any kind of help 😄

Goal:

A single measure I can put on a "Card" in Power BI that shows the total number of calls for all phone numbers that have called above 2 times. 

 

Source = phone number
CallAnswered = 1's (if a number have called there is a new row inserted)

 

I've tried this:

 

KJ - SUM kald source = CALCULATE(
    SUM(CallEvents[CallAnswered]),
    FILTER(
        SUMMARIZE(
            CallEvents,
            CallEvents[source],
            "Total Calls", COUNT(CallEvents[CallAnswered])
        ),
        [Total Calls] >= 3
    ),
    ALL(CallEvents)
)
 
But it still includes numbers that have less than 3 calls in total.
 
I've also tried this:
KJ - SUM kald source = CALCULATE(
    SUM(CallEvents[CallAnswered]),
    FILTER(
        SUMMARIZE(
            CallEvents,
            CallEvents[source],
            "Total Calls", COUNT(CallEvents[CallAnswered])
        ),
        [Total Calls] >= 3 && [Total Calls]<3
    ),
    ALL(CallEvents)
)
 
But this excludes all phone numbers both the numbers that have recieved over and under 2 calls in total.
 
What am I missing here? 
I appriciate any help 😄
1 ACCEPTED SOLUTION

I hadn't included a filter to check that CallAnswered is 1.

Total calls with more than 2 calls =
VAR SummaryTable =
    ADDCOLUMNS (
        VALUES ( 'CallEvents'[source] ),
        "@num calls", CALCULATE ( COUNTROWS ( 'CallEvents' ), 'CallEvents'[Call Answered] = 1 )
    )
VAR Result =
    SUMX ( FILTER ( SummaryTable, [@num calls] >= 3 ), [@num calls] )
RETURN
    Result

View solution in original post

6 REPLIES 6
tamerj1
Super User
Super User

Hi @KAJAR 
Please try

KJ - SUM kald source =
SUMX (
    FILTER (
        SUMMARIZE (
            CallEvents,
            CallEvents[source],
            "Total Calls", SUM ( CallEvents[CallAnswered] )
        ),
        [Total Calls] >= 3
    ),
    CallEvents[CallAnswered]
)

Thanks for the reply @tamerj1.
I saw it after @johnt75 solved it, but thank you so much! 

johnt75
Super User
Super User

Try

Total calls with more than 2 calls =
VAR SummaryTable =
    ADDCOLUMNS (
        VALUES ( 'CallEvents'[source] ),
        "@num calls", CALCULATE ( COUNTROWS ( 'CallEvents' ) )
    )
VAR Result =
    SUMX ( FILTER ( SummaryTable, [@num calls] >= 3 ), [@num calls] )
RETURN
    Result

Hi johnt75! Thanks for your reply. 

 

It no longer includes below 2 calls, but now it has 400.000 more calls as total than it should. Did I do something wrong? 

KAJAR_1-1682420743570.png

 

The two totals marked with yellow is the actual total (depending on if calculated over/under a cetain time limit) 

I hadn't included a filter to check that CallAnswered is 1.

Total calls with more than 2 calls =
VAR SummaryTable =
    ADDCOLUMNS (
        VALUES ( 'CallEvents'[source] ),
        "@num calls", CALCULATE ( COUNTROWS ( 'CallEvents' ), 'CallEvents'[Call Answered] = 1 )
    )
VAR Result =
    SUMX ( FILTER ( SummaryTable, [@num calls] >= 3 ), [@num calls] )
RETURN
    Result

Thank you so much - It's working perfect!

Helpful resources

Announcements
November Power BI Update Carousel

Power BI Monthly Update - November 2025

Check out the November 2025 Power BI update to learn about new features.

Fabric Data Days Carousel

Fabric Data Days

Advance your Data & AI career with 50 days of live learning, contests, hands-on challenges, study groups & certifications and more!

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.