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Fatenodeh
Regular Visitor

Calculate count of tickets based on time intervals

Hi everyone,

 

I have two cloumns, "Resolution per hour" and "Incident_ID". I need to create a measure to count number of incident within each

time intervals (0 - 1 Hour, > 1 Hour & <= 2 Hours, > 3 Hour & <= 4 Hours, ..etc), then i need to calclate the percentage of each time intervals/ total of incident.

 

>> count (incident_Id), where(Resolution per hour= 0 - 1 Hour, > 1 Hour & <= 2 Hours, > 3 Hour & <= 4 Hours) / total count of incident_id

 

i tried to use dax contains earlier function, but seems this dose not work. any help please?

 

column.PNG

 

Thanks,

Faten

 

1 REPLY 1
Fatenodeh
Regular Visitor

Sorry i deleted the table by mistake !

 

column.PNG

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