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deasons22
Helper II
Helper II

Power KPI Matrix Indicator Images missing when published to On premises Report Server

I think I'm seeing a similar error that was reported on:

https://community.powerbi.com/t5/Custom-Visuals-Development/Power-KPI-Chart-not-Displaying-Indicator...

 

As you can see in the attached pictures the indicator image will not show up on the server. 

 

Thanks,
Sam

 

Basically the same thing happens to me when I publish a report out. How it looks locallyHow it looks locallyhow they appear on the serverhow they appear on the server

1 ACCEPTED SOLUTION
v-viig
Community Champion
Community Champion

This issue has been fixed in Power KPI Matrix 2.1.4.0.

 

If you use Report Server March 2018 please import a new version from App Source and udpate all of report manually.

If you use Report Server October 2017 please wait for a week (it will be deployed to production on 06/19/2018).

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

View solution in original post

8 REPLIES 8
v-viig
Community Champion
Community Champion

What version of Power KPI Matrix do you use? We'd recommed to load the latest version from App Source first and double check this issue.

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

I was on 2.1.2.0, but i just loaded 2.1.3.0 and the KPI Indicator is still missing. 

 

Also is there a place to check out what was released in this new version?

v-viig
Community Champion
Community Champion

We'll check this issue out from our side.

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

ccjs
Frequent Visitor

Echoing this problem.  First saw discussion about missing indicator images on Report Server in March.  Since then 2 updates have come out and neither have fixed this issue with the indicator images.

 

Here is a message from March if it helps address the problem, that apparently Report Server does not have the font the visual is trying to use:

https://community.powerbi.com/t5/Custom-Visuals-Development/power-kpi-matrix/m-p/380551/highlight/tr...

 

 

v-viig
Community Champion
Community Champion

Font Icons are not loaded correctly in Power BI Report Server.

I'll start fixing this issue today.

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

v-viig
Community Champion
Community Champion

This issue has been fixed in Power KPI Matrix 2.1.4.0.

 

If you use Report Server March 2018 please import a new version from App Source and udpate all of report manually.

If you use Report Server October 2017 please wait for a week (it will be deployed to production on 06/19/2018).

 

Ignat Vilesov,

Software Engineer

 

Microsoft Power BI Custom Visuals

pbicvsupport@microsoft.com

ccjs
Frequent Visitor

Adding another thank you!

Thanks! That last update fixed it. 

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