Gantt Visual (Microsoft) sorting issue and rendering differences between Desktop and Service

[rfcantarino]

Hi,

I’m experiencing an issue with the Microsoft Gantt custom visual in Power BI.

Current scenario:
- In Power BI Desktop, the available version of the Gantt visual is 3.0.12.0
- However, the latest version released is 3.4.5.0
- I am using the Microsoft Gantt visual imported into my report

Issue description:
In Power BI Desktop:
- The visual respects the alphabetical sorting of my “Berth” field (ship berth name)
- Everything renders correctly

In Power BI Service:
- The sorting is not respected anymore (it appears unsorted or differently sorted)
- The visual quality (resolution/sharpness) is noticeably worse

Steps:
1. Sort the visual by berth name (alphabetical)
2. Publish to Power BI Service
3. Open the report → sorting breaks and rendering degrades

Expected behavior:
- Sorting should be consistent between Desktop and Service
- Rendering quality should remain the same

Additional notes:
- This seems related to differences in visual versions between environments
- I can provide screenshots showing the discrepancy

Has anyone experienced this? Is there a known limitation or workaround?

Thanks.