Skip to main content
Showing results for 
Search instead for 
Did you mean: 

The ultimate Microsoft Fabric, Power BI, Azure AI & SQL learning event! Join us in Las Vegas from March 26-28, 2024. Use code MSCUST for a $100 discount. Register Now


Chiclet slicer won't update to, now not rendering in service: how to I force update?

I know this is the dev forum but hoping the answer to my specific problem will also shed light on how Custom Visuals work.


For three months now all the Chiclet Slicers in my .pbix files have a warning icon with this message:


I have tried numerous times to update from AppSource but it won't go away. I also exported to .pbit and unzipped and the version appears to be the current one but the message still shows


This was just an annoyance but today at least one of my reports stopped displaying the visual. My users just see a blank. I don't know if the two are related but I figured this nagging issue is a place to start. EDIT: the report showing the blank behavior is a Live Connection so I can't unzip it.


Is there some sort of cache or reference to the old version that could be causing this? If so how do I clear it?

New Member


Hi @tomwill i have a similar issue i have a report with chiclet slicer 2.0.5 with live connection to a dataset and it works fine on desktop version. as soon as i publish the report on service it just shows blank and the visual doesn´t load as seen on the image. not sure if there´s something to fix this i made sure the dataset and the report both had the 2.0.5 version of the visual , maybe the live connection thing? 

Helpful resources

Fabric Community Conference

Microsoft Fabric Community Conference

Join us at our first-ever Microsoft Fabric Community Conference, March 26-28, 2024 in Las Vegas with 100+ sessions by community experts and Microsoft engineering.

February 2024 Update Carousel

Power BI Monthly Update - February 2024

Check out the February 2024 Power BI update to learn about new features.

Fabric Career Hub

Microsoft Fabric Career Hub

Explore career paths and learn resources in Fabric.

Fabric Partner Community

Microsoft Fabric Partner Community

Engage with the Fabric engineering team, hear of product updates, business opportunities, and resources in the Fabric Partner Community.

Top Solution Authors