Forum Discussion
Users are getting authentication prompt then Error 401 when using edge with work server
We have tried with a few different users and all have the same repeated prompts for credentials. I have tried all combinations with/without UPN or DOMAIN etc and just get repeated prompt, clicking cancel gives error 401.
I have cleared all cache/cookies
I have tried inprivate browsing
I have tried rebooting my machine
I have added to trusted sites (even though its a domain server)
This has affected every person we have tried with but only on Edge. Chrome works fine with no authentication prompt.
Any help greatly appreciated!
13 Replies
The work around has been to access the web browswer through Citrix rather than the computer's browser.
- Icey
Community Support
Hi Anonymous ,
What's the version of your Power BI Report Server and Microsoft Edge?
Does it work previously? When does this issue start to appear?
Best Regards,
Icey
Morning Icey, thanks for the response.
Its powerBI report server 15.0.2.557
I am not sure if Edge was used before successfully but I can only assume it has been, the issue was reported last week by users and we have tested on multiple machines in IT since, all windows 10. I have tried with edge ver 99.xxx and the latest which was 100.xx.
- Icey
Hi Anonymous ,
So you are using August 2018, which released on August 30, 2018. It's a very old version. Give me some time to test.
In addition, you might be able to try another newer version: Change log for Power BI Report Server - Power BI | Microsoft Docs.
Best Regards,
Icey
I am having a similar issue in both browsers. It keeps asking for my credentials and then doesn't login. it prompts me repeatedly.
