Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago

Users are getting authentication prompt then Error 401 when using edge with work server

We have tried with a few different users and all have the same repeated prompts for credentials. I have tried all combinations with/without UPN or DOMAIN etc and just get repeated prompt, clicking ca...
authentication
error 401
PowerBI Work Server
Icey's avatar
Icey
Icon for Community Support rankCommunity Support
4 years ago

Hi Anonymous ,

 

What's the version of your Power BI Report Server and Microsoft Edge?

Does it work previously? When does this issue start to appear?

 

 

Best Regards,

Icey

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Morning Icey, thanks for the response.

     

    Its powerBI report server 15.0.2.557

     

    I am not sure if Edge was used before successfully but I can only assume it has been, the issue was reported last week by users and we have tested on multiple machines in IT since, all windows 10. I have tried with edge ver 99.xxx and the latest which was 100.xx.

    • Icey's avatar
      Icey
      Icon for Community Support rankCommunity Support
      4 years ago

      Hi Anonymous ,

       

      So you are using August 2018, which released on August 30, 2018. It's a very old version. Give me some time to test.

       

      In addition, you might be able to try another newer version: Change log for Power BI Report Server - Power BI | Microsoft Docs.

       

       

      Best Regards,

      Icey

      • Anonymous's avatar
        Anonymous
        Not applicable
        4 years ago

        Thank you Icey, I look forward to your test results. For the upgrade, do you know if upgrading the work server to January 2022 release will affect any of the older PowerBI reports? We currently have the workaround (use Chrome) so I have some time to find a fix. I worry that upgrading the work server could cause other issues.