Forum Discussion
Omitting Blank Fields?
What do I have to do to my formula to ensure that people who have blank values don't get any value for NPS Level? If they have no values they shouldn't be assigned "NPS Gold":
Anonymous,
you can use this formula
NPS Level = SWITCH(TRUE(), [NPS Retention 2] = BLANK(), BLANK(), [NPS Retention 2] > -20, "NPS Gold", "N/A")
Anonymous,
you can use this formula
NPS Level = SWITCH(TRUE(), [NPS Retention 2] = BLANK(), BLANK(), [NPS Retention 2] > -20, "NPS Gold", "N/A")