Forum Discussion

wellington491's avatar
wellington491
New Member
5 years ago

problems scheduling an update through a gateway.

Hello, I'm having trouble scheduling a service update through a gateway.

 

I have some PB panels that connect to SQL Server through a custom port. So when I have the panel on PB Desktop, it works perfectly. Now, when I post to PB Online, I am unable to enable an update update. I installed the gateway and it connected perfectly. But when I create the schedule, I get a true credentials error.

 

https://i.ibb.co/9vtyjgq/Suporte-BI1.png

https://i.ibb.co/6DGkfkG/Suporte-BI2.png

 

I decided to do a test using a homologation base that configured with a standard of SQL Server 1433 and PB Online updated without problems. Is there any other configuration to be done so that a port other than the standard SQL Server port can be used?

 

Thank you !!!

error
gateway
port
Server
server gateway

3 Replies

  • lbendlin's avatar
    lbendlin
    Super User
    5 years ago

    You need to use a comma to separate the server name from the port, not a colon.

     

    server,1436

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi wellington491 ,

    As lbendlin suggested, please update the server name with the format: SQLInstance, Port. You can refer the solution in this similar thread. Please use the same setting of data source in Power BI Service with the one in Power BI Desktop.

    After updated the server name of data source, please save it and check if it can connect successfully. If yes, please navigate to Dataset Setting page to use the data source for schedule refresh.

    Best Regards

    Rena

  • Anonymous's avatar
    Anonymous
    Not applicable
    5 years ago

    Hi wellington491 ,

    Whether your problem has been resolved? If yes, could you please mark the helpful post as Answered? It will help other members in the community find the solution easily if they face the similar problem with you. Thank you.

    Best Regards

    Rena