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Ivan_Ramos
Frequent Visitor

not being able to schedule dataset refreshes

Hello everyone,

I have an import dataset in a Premium workspace and I'm not able to schedule his refresh. This feature is not visible among the dataset configuration options.

 

Ivan_Ramos_0-1630582316711.png

However, I have the same dataset in another workspace (this workspace is not premium), and in this workspace I do have the possibility of programming the refreshments.

Ivan_Ramos_1-1630582533522.png

How can I get access to this option in the first dataset??

 

Thanks in advance

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ponnusamy
Solution Supplier
Solution Supplier

@Ivan_Ramos 

 

WIth an assumption you have contributor access to the workspace and preimum capacity

 

- Check if you have the data source connections configured in Gateway (Gateway Connections)

- if so, check the 'Shceduled Refresh' option under 'Optimize performace' , I know it sounds weird , but looks like some European customers are seeing the scheduling option under this category

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2 REPLIES 2
ponnusamy
Solution Supplier
Solution Supplier

@Ivan_Ramos 

 

WIth an assumption you have contributor access to the workspace and preimum capacity

 

- Check if you have the data source connections configured in Gateway (Gateway Connections)

- if so, check the 'Shceduled Refresh' option under 'Optimize performace' , I know it sounds weird , but looks like some European customers are seeing the scheduling option under this category

@ponnusamy  It was the second option.
Thanks for your support.

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