metric set is not working properly. can create a metric set but adding a metric in it cause issues

[Jerome22]

Hi,

the new metric set feature is out, but not working for me.

I'm able to create a metric set.

I can click to add a new metric.

but after that, my metric set stay empty and when I reopen it I got errors:

Underlying Error: {"code":"InternalServerError","pbi.error":{"code":"InternalServerError"}}

I can't do anything, not able to edit, change or act with my metric set. I can only delete it.

I tried to create it in different workspace and using different type of source for my metric (direct lake models, stanbard models), nothing works.

so I post a question here first.

in case somebody has some ideas... 🙂

[RémyA]

Hi, 

I have the same errors. 

Do you find a solutions?

Thanks

[SamInogic]

Hi,

The new Metric Set feature is currently in preview, so it may still have some areas under development. To address potential issues, you can try clearing your browser cache, refreshing your browser, or verifying the following:

1. Ensure your organization has Fabric enabled.
2. Confirm Metric Sets are created in premium workspaces (Fabric or premium capacities).
3. Verify that the tenant setting for Metrics is enabled.

Please let us know if further assistance is needed or let me we know if we are missing anything.

Thanks!

[v-zhengdxu-msft]

Hi @Jerome22 

Please try to clear the browser cache, sometimes, clearing your browser cache can help resolve UI issues. Try clearing your cache and cookies and then reload the page.

Or you can try opening Power BI in incognito or private browsing mode to see if the issue persists. This can help rule out any browser-related issues.

Ensure that you have the necessary permissions to create and edit metric sets in the workspace. Sometimes, permission issues can cause unexpected errors.

Here are limitations of the matric set:

Get started with Metrics - Power BI | Microsoft Learn

Hope this can help.

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Jerome22]

thanks

but already tried it

and on different PCs.

the error is on the server side not the client side.

[v-zhengdxu-msft]

Hi @Jerome22 

Given I have so little information at this time, I can't tell what's causing your problem.You can create a support ticket for free and a dedicated Microsoft engineer will come to solve the problem for you.

It would be great if you continue to share in this issue to help others with similar problems after you know the root cause or solution.

The link of Power BI Support:  https://powerbi.microsoft.com/en-us/support/

For how to create a support ticket, please refer to How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

Thank you for your understanding.

Best Regards

Zhengdong Xu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.