Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

incremental refresh not working on gateway server

The sql server connections have connected with no issues, I'm having this following error:


Data source error:

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"We cannot convert a value of type Record to type Text."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"Expression.Error"}}],"exceptionCulprit":1}}}


I tried using gateway installed on my computer. it works normally no problem but when I use gateway installed on server it has problem.




please help me

thank you.


Frequent Visitor

Hello @v-binbinyu-msft  ^^ 

Thank you for the advice. Now, I think I will try to update the version of gateway 

Community Support
Community Support

Hi @only_me321 ,

This problem seems to be caused by the gateway not being able to access the data source, please make sure that the machine you installed the gateway on has proper access to your data source.


Best regards,
Community Support Team_Binbin Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

May 2023 update

Power BI May 2023 Update

Find out more about the May 2023 update.

Submit your Data Story

Data Stories Gallery

Share your Data Story with the Community in the Data Stories Gallery.