how can set the timeout value in powerbi service

[changhai]

I build report via direct query mode with backend azure dataware house. I tried on local with powerbi desktop it can work well. While I publish to powerbi service, I often run into timeout issues.

I want to know the default timeout value and how to set the timeout value?

And the same question for import mode.

Thanks

[V-lianl-msft]

Hi @changhai ,

When you are setting up your connection to Azure SQL Database there is an "Advanced Options" you can click on. "Command Timeout in Minutes" is one of the options available:

Or you can chat to your data source owner and see if there are any issues with the data source. Or if the network is congested and it cannot make the connection quickly?

Best Regards,
Liang
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[changhai]

Hi @V-lianl-msft ， I set this to 600, seems it didn't work. I guess this is the timeout for loading data.

The timeout for the share report is controlled by powerbi service.

Thanks

[venal]

@changhai 

Such type of setting not available in Power BI Service. Please refer the below link.

https://docs.microsoft.com/en-us/power-bi/refresh-data

 Note

Data refreshes must complete in less than 2 hours on shared capacity. If your datasets require longer refresh operations, consider moving the dataset onto a Premium capacity. On Premium, the maximum refresh duration is 5 hours.

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BR

venal.