bug in the online service - Matrix visual - cross-filter deselect not working properly

[jaysun2345]

In the desktop version, when I select 1 row of a matrix visual for cross-filtering it greys the remaining rows of the visual as intended. Then when I select that same row it returns all rows back to default text color, again, as intended.

With the online service version, the cross-filtering works as intended, however, when I select that same row, it stays filtered instead of returning all rows to default text color.  I can select other rows and cross-filtering still maintains and works properly, but unless I select a non-row part of the visual I cannot return the table to default view.

Thoughts? 🙂

[v-angzheng-msft]

Hi, @jaysun2345 

Thank you for your feedback.

I have reproduced the issue and reported it internally. I will update the feedback information here in time. Please wait patiently.

Best Regards,
Community Support Team _ Zeon Zheng

[Greg_Deckler]

@jaysun2345 You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".