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Anonymous
Not applicable

Workspace missing

‎08-13-2018 09:49 AM

I am admin to one of the workspace. 
But it is not showing under the list of workspaces I have access to. 

I also checked with other users who I know are admin to this workspace, they are also not seeing this workspace. 

 

When I checked on my capacity, I can see the workspace is still in the capacity, When I clicked on "Show Admins" 
After 1-2 minutes, I am getting error "Coudn't get workspace admins. Please try again later."

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Anonymous
Not applicable

‎08-22-2018 07:00 AM

After digging deeper we found the issue.

Some have deleted the group in Exchange Server on Office 365.
We have 30 days before it was fully removed. 
So, we are able to restore the group on Exchange as it is deleted less than 30 days ago.

 

Once the group was restored on Exchange, I got my workspace with reprots and the report shares back. 

View solution in original post

Message 8 of 8
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7 REPLIES 7
Anonymous
Not applicable

‎08-22-2018 07:00 AM

After digging deeper we found the issue.

Some have deleted the group in Exchange Server on Office 365.
We have 30 days before it was fully removed. 
So, we are able to restore the group on Exchange as it is deleted less than 30 days ago.

 

Once the group was restored on Exchange, I got my workspace with reprots and the report shares back. 

Message 8 of 8
8,297 Views
Anonymous
Not applicable

‎08-15-2018 01:39 PM

Uploaded the fiddler results here

Message 7 of 8
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Anonymous
Not applicable

‎08-13-2018 11:52 PM
 
Message 6 of 8
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Anonymous
Not applicable

‎08-13-2018 11:52 PM

@Anonymous,

Is there any possiblity that someone delete the workspace accidentally? Have you found any entries in Audit log?

In addition, please share fiddler trace log when you check workspace in capacity and view admin in Power BI Service. You can review this video about how to use fiddler.

Regards,
Lydia

Message 5 of 8
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Anonymous
Not applicable

‎08-13-2018 10:14 AM

Is this something related to the New Workspace preview that was rolled out on Saturday ?

Message 2 of 8
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0
Anonymous
Not applicable
In response to Anonymous

‎08-13-2018 09:54 AM

I am admin to one of the workspace. 
But it is not showing under the list of workspaces I have access to. 

I also checked with other users who I know are admin to this workspace, they are also not seeing this workspace. 

 

When I checked on my capacity, I can see the workspace is still in the capacity, When I clicked on "Show Admins" 
After 1-2 minutes, I am getting error "Coudn't get workspace admins. Please try again later."

Message 3 of 8
8,357 Views
0
Anonymous
Not applicable
In response to Anonymous

‎08-13-2018 10:14 AM

Is this something related to the New Workspace preview that was rolled out on Saturday ?

Message 4 of 8
8,353 Views
0

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