We were unable to install PBI

[moustnk]

Dear All, 

i need your help , a Powerbi APP was shared to me when  i try to open the likns i get  this message :

We were unable to install PBI

• Activity ID69392234-461a-43d5-aa29-98c5f4c6aa21
• Request ID1059c5a7-600f-f55a-2b41-e49f651a79f2
• Correlation ID37c41bf7-bac4-a2af-72c7-640589bffac5
• Status code401
• Fri Time May 26 2023 10:43:16 GMT+0000 (Greenwich Mean Time)
• Service version13.0.20726.75
• Client version2305.3.14047-train
• URI du clusterhttps://wabi-west-europe-e-primary-redirect.analysis.windows.net/

  can someone please help me

[Anonymous]

Hi @moustnk ,

This error message could be caused by several issues. One possible cause is that the Power BI Desktop application is not installed on your computer. Another possible cause is that the Power BI Desktop application is installed, but it is not up to date. You can try to install or update the Power BI Desktop application and then try to open the link again. If the issue persists, you can check if there are any network connectivity issues or if there are any organizational policies that are preventing you from accessing the link. You can also check the Power BI Desktop logs for any error messages that might provide more information about the issue.

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Community Support Team _ Rongtie

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