WEB Data Source (CSV) refuses to refresh and asks for Personal Gateway (?)

[arthurcruz]

Hello Guys!

To test this issue I prepared a really simple Dataset that contains only a small table (CSV) as a Web source (http).

Everything is fine on Power BI Desktop, but the Power BI Service is showing me the following error message if I try to Refresh it:

This is very odd cause I don't have any data gateway set up... and the source is the WEB.

Do you guys need any other info?

Thank you in advance for the help!

[GilbertQ · Accepted solution]

Hi @arthurcruz

What the message is telling you is correct.

You need to install the Power BI Personal Gateway in order for your Web Source to refresh. This is a requirement in order for it to refresh.

Without a Gateway either Personal or On-Premise the data will not be able to be refreshed via the Power BI Service.

Here are more details if you wish to look into it: https://powerbi.microsoft.com/en-us/documentation/powerbi-refresh-data/#what-can-be-refreshed

[arthurcruz]

Hi @GilbertQ!

Thanks for the link, as I use PowerBI for a very long time I didn't notice rules changing since November 2016 update:

As I've never installed this Gateway I'll do some experimentations tonight 😃

Thank you again for your help.

[GilbertQ]

Hi @arthurcruz

Glad you found it useful and now can get it working and refreshing.

[arthurcruz]

After a very easy installation of the Gateway on our Server everything is working as expected 

This community is great.