Very urgent. unable to upload csv in power b i cloud service

[sasken]

Something went wrongCan you someone help me on the below issue, i tried uploading a csv file 10kb in power bi cloud service i was getting the below error. no proper documentation or help is avaiable on microsoft help documentatin. Also i could see new change in the deisgn happened in power bi cloud service. At lteast in the prevous version no issues in power biu fcloud servicve.  Please please help me resolving this at the earliest

Failed to import data

Please check the technical details for more information. If you contact support, please provide these details.Hide details

• Underlying Error{"code":"ExternalServiceUserFailed","pbi.error":{"code":"ExternalServiceUserFailed","parameters":{},"details":[{"code":"ModelingServiceError_Reason","detail":{"type":1,"value":"Streaming Pqo evaluation failed"}},{"code":"ModelingServiceError_Location","detail":{"type":1,"value":"Streaming Pqo Evaluation"}},{"code":"ModelingServiceError_ExceptionType","detail":{"type":1,"value":"GatewayPipelineWrapperException"}},{"code":"ModelingServiceError_Message","detail":{"type":1,"value":"Credentials are required to connect to the File source. (Source at c:\\\\dat1\\\\retail_data_az.csv.)"}}],"exceptionCulprit":1}}
• Activity ID1105fa57-6be2-4bc1-bfd7-a21c1d440236
• Correlation IDb78b0b98-2518-e7d5-2595-f18e73517373
• Request ID8a92ad4d-e233-82fb-17f7-2bbf9237d7f0
• Status code400
• TimeWed Feb 26 2025 00:20:50 GMT+0530 (India Standard Time)
• Service version13.0.25310.47
• Client version2502.2.22869-train
• Cluster URIhttps://wabi-india-central-a-primary-redirect.analysis.windows.net/Copy

[v-shamiliv]

Hi @sasken 

We are following up once again regarding your query. Could you please confirm if the issue has been resolved through the support ticket with Microsoft?

If the issue has been resolved, we kindly request you to share the resolution or key insights here to help others in the community. If we don’t hear back, we’ll go ahead and close this thread.

Should you need further assistance in the future, we encourage you to reach out via the Microsoft Fabric Community Forum and create a new thread. We’ll be happy to help.

Thank you for your understanding and participation.

[DamSpi]

Hi, I,ve also similar problem but when trying to import data from local gateway.. 
Preview, while creating data source working fine but when try to confirm I,ve get error:

• Podstawowy błąd {"code":"ExternalServiceUserFailed","pbi.error":{"code":"ExternalServiceUserFailed","parameters":{},"details":[{"code":"ModelingServiceError_Reason","detail":{"type":1,"value":"Streaming Pqo evaluation failed"}},{"code":"ModelingServiceError_Location","detail":{"type":1,"value":"Streaming Pqo Evaluation"}},{"code":"ModelingServiceError_ExceptionType","detail":{"type":1,"value":"GatewayPipelineWrapperException"}},{"code":"ModelingServiceError_Message","detail":{"type":1,"value":"Credentials are required to connect to the File source. (Source at \\\\domain.local\\dir\test.xlsx.)"}}],"exceptionCulprit":1}}
• Identyfikator działania <uid>
• Identyfikator korelacjie <uid>
• Identyfikator żądania <uid>
• Kod stanu 400
• Godzina Fri Mar 14 2025 13:51:32 GMT+0100 (czas środkowoeuropejski standardowy)
• Wersja usługi 13.0.25450.47
• Wersja klienta 2503.1.23231-train
• Identyfikator URI klastra

[v-shamiliv]

Hi @sasken 
Thank you for reaching out to the Microsoft Fabric Community Forum.
Could you please let us know if your issue has been resolved?
As mentioned @Greg_Deckler , could you please confirm that you have raised a support ticket? If your issue has been resolved, please share helpful insights so that it might help other members in the community with similar issues to solve faster.
Thank you.

[Greg_Deckler · Accepted solution]

@sasken You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".