Unbale to Share connections with Users due to Graph service issue

[NandanHegde]

I tried logging in https://app.powerbi.com/groups/me/gateways?experience=power-bi via my account to validate the connections:

But getting the below error :

because of which unable to share the connections that were created.

So what would be causing this issue and what should be the next steps?

[Anonymous]

Hi @NandanHegde 

Are you adding a user to an already created connection and then encountering this error?

The following is my testing, and I did not encounter the same problem as you.

Could you please tell me what is your data source?

Best Regards,
Yulia Xu

[NandanHegde]

The issue is when I am logging in

 https://app.powerbi.com/groups/me/gateways?experience=power-bi

at that time only I am seeing the error because of which I am not able to share the connection.

Note: Just logging in pops up this issue

[SaiTejaTalasila]

Hi @NandanHegde ,

You can try to open from power apps.

https://learn.microsoft.com/en-us/power-apps/maker/canvas-apps/gateway-management

Thanks,

Sai Teja 

[NandanHegde]

I have 2 accounts within the AAD, from 1 account I am able to login properly and for another account I am getting the issue. So can you help with the underlying cause