Unable to refresh data from Power BI Service

Hi Anonymous 

I have a few questions to confirm .

(1)Did you refresh successfully in Desktop ?

(2)What do the data sources consist of the dataset that you refreshed ? MS Project Online, SharePoint On Premise and SQL DB On Premise are all in the dataset that you refreshed in Service ?

(3)The gateway you used is standard gateway and is online ?

(4) Did you successfully connect to the data source configured in the gateway ?

(5)If your dataset contains all the data sources you mentioned , did you chose the parameter in gateway like the screenshot below ?

When the data sources in your dataset come from local and cloud, check this parameter, it is unnecessary to add another cloud data source. Please refer to the following link for detailed operation .

Merge or append on-premises and cloud data sources - Power BI | Microsoft Docs

Please refer to my above questions for troubleshooting one by one .Looking forward to your reply .

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.