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dannyd
Frequent Visitor

Unable to refresh a Python data source

Hi,


Since yesterday i've started to having issues refreshing datasets with python data sources. The datasets have worked perfectly fine before and started to act up once i changed computer. It did however work fine with the new computer as well for a couple of days so not sure if the issues are related to that. 

 

The error shown when trying to update the data source credentials, "No modules named 'pandas' 

dannyd_0-1674151728621.png

 

And here's the error shown when trying to update the credentials through the gateway page

dannyd_1-1674151922612.png

 

Things i've tried to resolve the issue:
Reinstall personal gateway

Add Python to path on desktop

Reinstall pandas

Make sure that the path in the desktop app is correct

 

At this stage i'm really lost as to what else to try, any ideas?

 

Thank you!

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