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Jan_simon
New Member

Unable to export to PowerPoint

Hi there

 

all new to this community, and I can see that my problem has been discussed before, but I cant see a solution.. at our company whenever we select Export to PowerPoint we get the following:

 

Unable to export to PowerPoint
 
We couldn't export your report to a PowerPoint file
Please try again later or contact support. If you contact support, please provide these details.

Activity IDeb5e6481-c6ee-4c06-af5a-c8d689defd05
Request ID639b7588-0165-d6c3-f84e-41867ce16f8f
Correlation ID16f0e73f-f00e-0131-6daf-de7b1344ca59
Status code500
TimeTue Jul 03 2018 16:00:47 GMT+0200 (Romance Daylight Time)
Version13.0.5851.168
6 REPLIES 6
v-piga-msft
Resident Rockstar
Resident Rockstar

Hi @Jan_simon,

 

Please check if report hits the limitations listed in this article: 

 

https://docs.microsoft.com/en-us/power-bi/service-publish-to-powerpoint#limitations

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hello

 

I doesnt .. actually if i do a test report with a very simple design i have the same issue.... 

 

So its not me 😉 

 

Sincerely

 

Jan Simon

Hi @Jan_simon,

 

That's really strange!

 

By my test, I cannot reproduce your issue in my site.

 

You could have a test with the text pbix.file attached to check if you could export it to Powerpoint in your environment.

 

In addition, you could have a try with other broswers.

 

Best  Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi Cherry

 

thanx for the test report 🙂

 

Unfortunantely it has same result from IE, EDGE and CHROME :

Capture.PNG

 

 

Hi @Jan_simon,

 

Have you solved your problem?

 

If you have solved, could you please share your solution or always accept the replies making sense as solution to your question so that people who may have the same question can get the solution directly.

 

If you still need help, please feel free to ask.

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @Jan_simon,

 

If you cannnot export all of the reports in your worksapce to PowerPoint, you need to check if you have enabled the option Export reports as PowerPoint Presentations under Tenant settings.

 

Please note that only the Admin accout could set this option.

 

admin portal.png

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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