Timeout Error: The report query exceeded the 225-second timeout limit in Power BI Service

[naveenanda_vam]

Timeout Error: The report query exceeded the 225-second timeout limit in Power BI Service

is there a way to increase this in power bi service level , or any difference between premium and ppu for time out in service

i am using PPU licence , Power bi connected to SQL server import mode , reports connected with live mode.

when we are creating subcriptions we got above error.

live reports are working fine no issue 

[lbendlin · Accepted solution]

While it is possible to modify the timeout on Premium and Fabric capacities you will want to think about the user experience. Do you really want to let the user wait 225 seconds for the visuals to rerender?  A generally agreed limit for acceptable UX is five seconds - all visuals should have rerendered within five seconds.  Anything beyond that will start to annoy users.

[v-ssriganesh]

Hi @naveenanda_vam,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions. If my response has addressed your query, please Accept it as a solution and give a 'Kudos' so other members can easily find it.
Thank you.

[v-ssriganesh]

Hi @naveenanda_vam,

May I ask if you have resolved this issue? If so, please mark the helpful reply and accept it as the solution. This will be helpful for other community members who have similar problems to solve it faster.

Thank you.

[v-ssriganesh · Accepted solution]

Hi @naveenanda_vam,

Thank you for reaching out to the Microsoft Fabric community forum.

I understand you're experiencing a timeout error when creating subscriptions in Power BI Service. Here are some insights and potential solutions:

• The 225-second timeout limit is a known constraint in Power BI Service. Unfortunately, this limit cannot be increased at the service level. There is no difference in the timeout limit between Power BI Premium and Premium Per User (PPU) licenses. Both have the same timeout constraints. You can find more information about the features and limitations of Premium Per User (PPU) here: Power BI Premium Per User - Microsoft Learn 
• Since live reports are working fine, the issue might be related to the complexity of the queries, or the volume of data being processed during the subscription creation. Simplify your data models and reduce the volume of data being queried. Review and optimize your DAX calculations to ensure they are efficient and reduce the complexity of visuals in your reports.

If you encounter errors while creating subscriptions, you can refer to the troubleshooting guide for Power BI subscriptions: Troubleshooting Power BI Subscriptions 

If this helps, then please Accept it as a solution and dropping a "Kudos" so other members can find it more easily.
Thank you.

[v-ssriganesh]

Hi @naveenanda_vam,
I hope this information is helpful. Please let me know if you have any further questions or if you'd like to discuss this further. If this answers your question, please Accept it as a solution and give it a 'Kudos' so others can find it easily.
Thank you.

[lbendlin]

Here is the link

Set visual query limits in Power BI Desktop - Power BI | Microsoft Learn

NOTE:  225 seconds unfortunately only applies for visual queries. Queries via the API or XMLA can unfortunately run much, much longer (and do real CU damage).

[lbendlin · Accepted solution]

While it is possible to modify the timeout on Premium and Fabric capacities you will want to think about the user experience. Do you really want to let the user wait 225 seconds for the visuals to rerender?  A generally agreed limit for acceptable UX is five seconds - all visuals should have rerendered within five seconds.  Anything beyond that will start to annoy users.