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New Member

Subscription error


I try to make a subscription but the system return the next error:

Something went wrong. Please try again later.

With next details:

  • ID attività38ae9ac3-b092-4805-9e7f-dbce35e27073
  • ID richiestab40b5ef0-8084-3596-e26a-7c4f07b3970d
  • ID di correlazione05361795-e746-3512-ab86-f95899aa56a3
  • OraMon Jun 15 2020 08:58:49 GMT+0200 (Ora legale dell’Europa centrale)
  • Versione del servizio13.0.13599.187
  • Versione client2006.2.01434-train


Can you help me?

New Member

i have similar/same problem with subscription error.  I am in "my workspace" and cannot create a subscription to reports i created. I did set my language to english then refreshed as has been suggested in other replys.  but still get this message:



Something went wrong

Failed to load settings

Please try again later or contact support. If you contact support, please provide these details.Hide details
  • Activity IDbe3072d8-5851-4cb2-ae20-2f0cedb8a156
  • Request ID26af7cf0-4478-5c84-411a-8ea957ffea40
  • Correlation ID3edf163c-64d5-4427-3948-91014e26a4bf
  • TimeTue Feb 08 2022 08:17:35 GMT-0600 (Central Standard Time)
  • Service version13.0.17618.45
  • Client version2201.5.09798-train
  • Cluster URI
Regular Visitor

I got the same error today, while editing a subscription distribution.

Prior to the error, I was able to edit Power BI subscriptions successfully.


Following the error, I am unable to edit Power BI subscriptions. When clicking "save and close," Power BI looks like it is working, but the edits do not save. 

Even after completing the temporary solution, Power BI will not save my subscription edits.


Hi @byway  @Anonymous  @LeadAnalyst 

This is a known issue and is being fixed by the Power BI engineers.

In the meantime, there is a workaround:


Click ON settings > settings. 



Select Language.  Change to "English" for now. 

Refresh Power BI. 




In the Sbuscription screen, set an "End date" and ensure you've selected your local time zone.




@mihart Hi whilst this is workaround works it ignores the browser language therefore all my dates change from UK format to US format. 


A support engineer informed this would be resolved by today but I still cannot use subcriptions in the default language settings. 

Not applicable

Same here,


Something went wrong

Failed to load settings

Please try again later or contact support. If you contact support, please provide these details.

  • Activity IDdd53ffc6-1994-40b4-a72c-33fa12731a52
  • Request IDd79c2c49-5228-e5d0-afa2-61562158a8cb
  • Correlation ID18fbc10e-05f2-270b-1986-22112c08dcf7
  • TimeMon Jun 15 2020 14:05:44 GMT+0200 (Central European Summer Time)
  • Service version13.0.13599.187
  • Client version2006.2.01434-train
  • Cluster URI
Frequent Visitor

I am also experience the same error today with no explanation

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