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richhomer
New Member

Subscription - PDF attachment - "This content isn't available"

Hi,

We have started to experience issues with our daily subscriptions where random pages of a PDF document is showing the below message.

Has anyone experienced theses issues?

richhomer_0-1705923114906.png

 

2 ACCEPTED SOLUTIONS
ibarrau
Super User
Super User

Hi. I think I remember that from a long time. It was that the content (report or dashboard) was deleted and republish or moved to a different workspace. The subscription is not updated if the report is affected by one of those operations. We built the subscriptions again.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

View solution in original post

Anonymous
Not applicable

Hi @richhomer ,

Try deleting and recreating the subscription to see if this resolves the problem.

Check if the PDF file size exceeds the limit for subscriptions, which could result in incomplete content rendering.

Or you can try Full report attachment for subscription for power bi premium.

(1)You workspace has been assigned a premium capacity.

vxiandatmsft_0-1705989537912.png

 

(2)Then you need to check you opened the "Export reports as PowerPoint presentations or PDF documents" in the "Admin portal":

vxiandatmsft_1-1705989545626.png

 

vxiandatmsft_2-1705989545744.png

For more information, you can refer to this document:

About the admin portal - Power BI | Microsoft Learn

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

View solution in original post

2 REPLIES 2
Anonymous
Not applicable

Hi @richhomer ,

Try deleting and recreating the subscription to see if this resolves the problem.

Check if the PDF file size exceeds the limit for subscriptions, which could result in incomplete content rendering.

Or you can try Full report attachment for subscription for power bi premium.

(1)You workspace has been assigned a premium capacity.

vxiandatmsft_0-1705989537912.png

 

(2)Then you need to check you opened the "Export reports as PowerPoint presentations or PDF documents" in the "Admin portal":

vxiandatmsft_1-1705989545626.png

 

vxiandatmsft_2-1705989545744.png

For more information, you can refer to this document:

About the admin portal - Power BI | Microsoft Learn

Best Regards,

Xianda Tang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

ibarrau
Super User
Super User

Hi. I think I remember that from a long time. It was that the content (report or dashboard) was deleted and republish or moved to a different workspace. The subscription is not updated if the report is affected by one of those operations. We built the subscriptions again.

I hope that helps,


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Happy to help!

LaDataWeb Blog

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