Subscription Emails - Incomplete PNG screenshots

[Anonymous]

After the new August 2019 update...

I have a report page which has 50 objects (matrixs) I used the new feature of grouping an object. I managed to group those matrixs into 25 objects. When the subscription email was being triggered it was sending out an incomplete png of the report page.

I ungrouped all those objects and everything was working fine. It seems that grouping objects/visuals increases the render time.  

[TeigeGao]

HI @Anonymous ,

In your scenario, I would suggest you opening a ticket at https://powerbi.microsoft.com/en-us/support/

Best Regards,

Teige