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Subscription Emails - Incomplete PNG screenshots

After the new August 2019 update...

I have a report page which has 50 objects (matrixs) I used the new feature of grouping an object. I managed to group those matrixs into 25 objects. When the subscription email was being triggered it was sending out an incomplete png of the report page.

I ungrouped all those objects and everything was working fine. It seems that grouping objects/visuals increases the render time.  

Solution Sage
Solution Sage

HI @DomA001 ,

In your scenario, I would suggest you opening a ticket at

Support Ticket.gif

Best Regards,


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