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Caitlin_Knox's avatar
Caitlin_Knox
Icon for Advocate III rankAdvocate III
9 years ago

Stored Credentials being reset to Anonymous

I have mulitple data sources configured in my web service. They are all different endpoints, but the same logic. I use an OData connection to connect to SharePoint Online lists (our lists exceed the ...
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Anonymous's avatar
Anonymous
Not applicable
9 years ago

Hi Caitlin_Knox,

 

I can't reproduce your issue, after I config the credential, it works on myside. Can you share some detail information about this?

 

>>Then, just for giggles I click 'Edit Credentials' again and its already reverted back to Anonymous.

Based on test, current on service side 'Edit Credentials' seems not contains the feature to remember the last operate.

 

Regards,

Xiaoxin Sheng

  • Caitlin_Knox's avatar
    Caitlin_Knox
    Icon for Advocate III rankAdvocate III
    9 years ago

    Steps Recorder

     

    The above link is a steps recorder that I captured the current sequence of navigating to the data source and re-authenticating.

    I've tried deleting the Data Source altogether and uploading a fresh source file, reconfiguring but I still get the same error after the first scheduled refresh.

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Hi Caitlin_Knox,

       

      I double check on my datasource settings, it still works.
      I'd like to suggest you submit a support ticket for this issue and use "Fiddler" to trace the detail operation steps and send these records to them.

       

      Reference links:

      power bi support

      Troubleshooting Power BI Gateway - Personal

       

      Fiddler Trace

      Fiddler is a free tool from Telerik that monitors HTTP traffic.  You can see the back and forth with the Power BI service from the client machine. This may show errors and other related information.

       

       

      Regards,

      Xiaoxin Sheng