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HugoVM
Frequent Visitor

Something went wrong.

Hi, new user here.

 

Everytime I try to login to PowerBI website I get the following error:

 

https://app.powerbi.com/ErrorPage?code=400&errorType=AppMetadataInaccessible

 

Sorry, something went wrong. Try again later.

TECHNICAL DETAILS

Power BI could not read the application metadata.

Check the status of the Power BI service on the support page below and try again later.

Data e Hora: : 2019-12-11 12:29:34Z
ActivityId: 623a2b11-4ad8-446c-84a9-6417c7c65769
 
This happened when I first started testing PowerBI but eventually it worked. Now I cant even login to PowerBI (Desktop works fine), it just loads for a long time and returns this error.
I've searched this forum and others with no luck in solving this.
1 ACCEPTED SOLUTION
v-lili6-msft
Community Support
Community Support

hi @HugoVM 

What browser do you use? Please refer to this known issue:

1.JPG

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
v-lili6-msft
Community Support
Community Support

hi @HugoVM 

What browser do you use? Please refer to this known issue:

1.JPG

 

Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Yeah, that was the problem.

I was using the latest Firefox version, switching to Chrome fixed the issue.

 

Thanks for the help.

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