The ultimate Fabric, Power BI, SQL, and AI community-led learning event. Save €200 with code FABCOMM.
Get registeredCompete to become Power BI Data Viz World Champion! First round ends August 18th. Get started.
Hi All, I wonder if you could help. I signed up to Power BI sometime ago as an individual user. I used this instruction to bypass not having work or school account. It worked even after Office 365 trial expired.
Recentely when I tried to login I'm prompted to use MS Authenticator for MFA. I don't remember setting MFA for this account and I wonder if it was re-inforced by Microsoft? There is no option for verification other than MS Authenticator and to set up MS Authenticator for this account I need to log in first wich I can't because of MFA!
Any advice would be greately appreciated, thank you!
Solved! Go to Solution.
Hi,@Anonymous .Hello,@GilbertQ ,
thanks for your concern about this issue.
Your answer is excellent!And I would like to share some additional solutions below.
I am glad to help you.
Has your problem been resolved? If not, please read my reply below.
Unfortunately, Microsoft has been gradually implementing MFA to enhance the security of its services, including Power BI. This enforcement may be the reason why you are suddenly seeing MFA prompts.
Here are some suggestions that I think might be helpful to you.
1. You can try to log in by other means, such as binding your phone number and logging in by SMS authentication.
2.Recovery Options: Visit the web :https://account.live.com/ResetPassword.aspx, to see if you can reset or recover your account access.
to see if you can reset or recover your account access. This page can help in situations where you're locked out of your account.
Please be cautious about trying this approach, you may want to consult with your organization's IT department if your account is relevant to your organization. If your account is related to the organization, you can consult with the organization's IT department to see if recovery can be used to resolve your issue.
3.Review the relevant Microsoft Entra Authentication documentation.
We hope you find the following documentation helpful.
Microsoft Entra authentication overview - Microsoft Entra ID | Microsoft Learn
Deployment considerations for Microsoft Entra multifactor authentication - Microsoft Entra ID | Microsoft Learn
4. In the event that none of the above attempts work, I recommend that you do as you have described: seek assistance by calling Microsoft's official phone number; in fact, Microsoft's authentication requirements are constantly being improved to better protect users' private information.
Hi,@Anonymous
Has your problem been solved? If your problem has been solved, please mark the suggestion to solve the problem as a solution!
I hope my suggestions give you good ideas, if you have any more questions, please clarify in a follow-up reply.
Best Regards,
Carson Jian,
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Hi,@Anonymous .Hello,@GilbertQ ,
thanks for your concern about this issue.
Your answer is excellent!And I would like to share some additional solutions below.
I am glad to help you.
Has your problem been resolved? If not, please read my reply below.
Unfortunately, Microsoft has been gradually implementing MFA to enhance the security of its services, including Power BI. This enforcement may be the reason why you are suddenly seeing MFA prompts.
Here are some suggestions that I think might be helpful to you.
1. You can try to log in by other means, such as binding your phone number and logging in by SMS authentication.
2.Recovery Options: Visit the web :https://account.live.com/ResetPassword.aspx, to see if you can reset or recover your account access.
to see if you can reset or recover your account access. This page can help in situations where you're locked out of your account.
Please be cautious about trying this approach, you may want to consult with your organization's IT department if your account is relevant to your organization. If your account is related to the organization, you can consult with the organization's IT department to see if recovery can be used to resolve your issue.
3.Review the relevant Microsoft Entra Authentication documentation.
We hope you find the following documentation helpful.
Microsoft Entra authentication overview - Microsoft Entra ID | Microsoft Learn
Deployment considerations for Microsoft Entra multifactor authentication - Microsoft Entra ID | Microsoft Learn
4. In the event that none of the above attempts work, I recommend that you do as you have described: seek assistance by calling Microsoft's official phone number; in fact, Microsoft's authentication requirements are constantly being improved to better protect users' private information.
Hi @Anonymous
What happens if you click on San in another way? Do you get any other options if you still. can't sign in, I would suggest on logging a support ticket.
Hi, sign in in another way still only gives MS Authenticator option. Thanks foryour advice! I will try raise a support call.
User | Count |
---|---|
38 | |
14 | |
12 | |
11 | |
8 |
User | Count |
---|---|
49 | |
35 | |
22 | |
21 | |
18 |