Forum Discussion
Sharing emails not being received
Emails that should be sent from sharing dashboards and reports are not being received, we have tried for emails for both our domain and outside and from multiple workspaces and tenants.
We have confirmed that the ability to share externally is enabled.
I've waited overnight to confirm that the emails aren't slow in coming in and tried again this morning. I've also confirmed that O365 Admin is showing that the PBI Service is healthy.
Is anyone else having issues?
Is there any further diagnostics, debugging we can do to see what's going on?
dramus Well, this would explain the confusion on my customer end yesterday. Looks like this is a current notification on the support.powerbi.com site - known issue that is being worked on. (yay us!) :)
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dramus Well, this would explain the confusion on my customer end yesterday. Looks like this is a current notification on the support.powerbi.com site - known issue that is being worked on. (yay us!) :)
For everyone:
Power BI has detected an issue preventing sharing emails for reports and dashboards from being sent to users. Engineers are actively working on a fix and expect it to be deployed by end-of-day 09/06/2019.
