Sharing dashboard to external users

[Anonymous]

Hi,

I shared a Power BI dashboard to external users and some of them got an error as attached screen capture.  I published the dashboard to Power BI premium capacity.  When sharing the dashboard, I added users at direct access tab in Manage Permission section.  I see the user who can't access the dashboard has a #EXT# tag in the access permission page.  Not sure if that's causing this issue or not.

Can anyone please guide me to solve this problem?

Thanks,

[KoningToon]

Hi, Yuka, 

We made a solutions for this, merely for our own use. But more and more of our customers wanted to use this. In 2020 we published our solutions as www.webdashboard.com This is a portal to share your PowerBi Reports internally and externally. I think our USP is sharing, but we added a lot of functionality to it in de meanwhile (because our customers ask for it). Just have a look. We are always glad to help. 

[v-janeyg-msft]

@Anonymous   Any updates? 

If your problem has been solved, you can mark the answer as solution to close the thread. If not, please feel free to ask me.

Best Regards,

Community Support Team _ Janey

[v-janeyg-msft · Accepted solution]

Hi, @Anonymous 

The #EXT# tag is only meant for external users, not the reason for the error. If external users have permissions to the source data, they can generally access the reports to which permissions are granted. You can confirm this first.

Secondly, external users can only open the report through the link in the invited email, or save the link, and they can't open the report directly by clicking on it.

You can also check this document to learn all about it:

Distribute Power BI content to external guest users using Azure Active Directory B2B - Power BI | Microsoft Docs

Did I answer your question? Please mark my reply as solution. Thank you very much.
If not, please feel free to ask me.

Best Regards,
Community Support Team _ Janey

[Anonymous]

@v-janeyg-msft  Thank you for your reply.  I could get help from Power BI local support and now I got a solution.     

My understanding is that an external user should be invited to Azure Active Directory of our company's tenant as a guest user, then our Azure AD admin allocates Power BI free license so that the external user can access the Powe BI report that is shared to them.   The way I’ve invited external users didn’t take this step, and this in some cases cause access errors.   (What I did was adding external users to Direct Access list which is in Managed Permisson section of an indivisual dashboard.  We've shared one workspace with premium capacity for different reporting purposes, so we had managed user permission of each report in this way. )  That was not a supposed process to invite external users.      Suggested solution is that we set up a workspace with premium capacity for the dashboard that we want to share, invite external users to Azure Active Directory (we decided to invite external users to Teams to let users go through this process by themselves, so that Azure Active Directory admin doesn't have to add users to AD one by one), then invite them to the workspace itself.