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slmthethwa's avatar
slmthethwa
Regular Visitor
7 years ago
Solved

Shared Dashboard Error

Hi All   I trust all is well.   I'm not sure if this question has been asked before but i need your help.   One of our client shared their dashboard with us but when we trying to access it we g...
  • slmthethwa's avatar
    slmthethwa
    7 years ago

    I've manage to open a shared dashboard , i added an Hosted email subcription and i added it to the user that is using PowerBI and use Onmicrosoft.com as PowerBI mailbox since no custom domain added to the account.

henriquesilveir's avatar
henriquesilveir
Resolver IV
7 years ago

slmthethwa hello, have you Pro License?  you can only enter into shared dashboard with pro license. 

 

If yes, please, send more details about your issue and i will try to help you.

  • slmthethwa's avatar
    slmthethwa
    Regular Visitor
    7 years ago

    sorry for late reply,yes we using PowerBI Pro for reporting and receiving dashboard reports from our clients, the PowerPI is a standalone Product no mail associated to it.

  • slmthethwa's avatar
    slmthethwa
    Regular Visitor
    7 years ago

    I've manage to open a shared dashboard , i added an Hosted email subcription and i added it to the user that is using PowerBI and use Onmicrosoft.com as PowerBI mailbox since no custom domain added to the account.