Forum Discussion
Shared Dashboard Error
I've run into a problem when sharing dashboards. When the person receiving the dashboard clicks the link they go to a gray screen and nothing happens. If they log in they can access the report though.
Any one else experiencing this?
- Hi there.
There is a known issue which you can find under the support page
12 Replies
- Hi there
What if you remove the shared dashboard from the user and send it again?
What happens then.No same thing,
the person who received the dashboard in the test I just ran got the gray screen again with an address that starts with "https://app.powerbi.com/InvitationSignUp?" although I'm not sure if this gives us any clues about what's going on.
- Hi there
Does the user you shared the report with belong to the same email address (Tenant)?
Does the user you shared the report with have Power BI Pro?
Hi DHB,
Do you share the dashboard link like below to others?
If it is, could you share the screenshots about the issue so that we can help further on it?
In addition, do your share the dashboard with tenant member or users out of your organization?
Best Regards,
Cherry
Yes, that's how I was sharing it. The user (another person within my organisation so not external) would click on the link in the email and the screen would be gray with no error messages. The top of the window looked like this...
Hopefully you can download that to get a better look.
- Hi there. There is a known issue
