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Regular Visitor

Scheduled refresh is not available for direct and import mode

Hi Team, 

While using direct  and import mode in the same dataset I cant able to see the scheduled refresh option after setting up the gateway. i am attaching the screenshot for the same.  


Regular Visitor

my issue is not resloved.  I am using sql and excel as datasoruce for my report and i cant provide screenshot. thanks for the response.

Community Support
Community Support

Hi @Manjushree 

Have you solved this problem? If yes, could you kindly accept the answer helpful as the solution to help others find answer faster? 

Really appreciate!
Any question, please let me know. Looking forward to receiving your reply.

Best Regards,
Community Support Team _Tang

Community Support
Community Support

Hi @Manjushree 

what's your datasource? 





Best Regards,

Community Support Team _Tang

If this post helps, please consider Accept it as the solution to help the other members find it more quickly.

Super User
Super User

Hey @Manjushree ,


are you using different data sources in the same dataset?

Please add a screenshot from the Gateway  Connections like the one below:

Also, please provide a screenshot what's below the Data source credentials settings.




Did I answer your question? Mark my post as a solution, this will help others!

Proud to be a Super User!
I accept Kudos 😉
Hamburg, Germany

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