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Nbz78's avatar
Nbz78
New Member
2 years ago

Schedule Refresh stopped working and this error occured

Hi all,

 

My dashboard in PBI Service has stopped refresh automatically and I received this error message. I've tried refresh it manually using desktop and it seems okay without any error. Based on the error message, I didn't change any password recently. I'm not sure what causes this issue. 

 

 

 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi, Nbz78 

    Thanks for the reply from Anonymous , please allow me to add to it:

    The error message you're encountering might be related to expired or invalid credentials stored in the Power BI service. Navigate to the dataset settings in the Power BI service and verify that the credentials are still valid under the Data source credentials section. If they've expired or changed, you may need to re-enter them. For more details on managing data source credentials, see the following documents:

    Configure scheduled refresh - Power BI | Microsoft Learn

     

    If the data source requires a gateway to refresh, make sure the gateway is online and up to date. Sometimes, stale or offline gateways can cause refresh issues.

    Review the refresh history, which provides a deeper understanding of what might be causing a refresh to fail.

    Sometimes, clearing your internet browser cache can fix unexpected issues. After the cache is cleared, sign in to Power BI again and try to configure scheduled refresh.

     

    How to Get Your Question Answered Quickly 

    Best Regards

    Yongkang Hua

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