Report not able to connect to Data

[vmuralimohan]

 I was able to run a report till yesterday and t
Cannot load model
Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.Please try again later or contact support. If you contact support, please provide these details.
·         Activity IDdfdbf3e2-27d6-4603-9882-f3391a816165
·         Request ID4fedfff4-281c-d7cb-d9c1-a99b1433ef6a
·         Correlation IDcc306aeb-89c8-effb-1640-bab52753786f
·         TimeWed Nov 13 2019 12:00:31 GMT-0500 (Eastern Standard Time)
·         Service version13.0.11356.183
·         Client version1911.1.023
·         Cluster URIhttps://wabi-us-east-a-primary-redirect.analysis.windows.net/

[GilbertQ]

Hi there

Can you please give more details on what the data source is and if you are using the On-Premise Data Gateway?

[vmuralimohan · Accepted solution]

We had an issue with our network, and the networking team resolved it

now am able to access the data

thanks