Report Usage Metrics not updating since 7/15/2019

[tvav]

The Report Usage Metrics have not been updated since 7/15/2019 across all Power BI Reports we have.  We subscribe to the Premium service.  The last update that we have is since last Monday.

This has been an issue before, if I remember correctly there was a similar issue last October affecting many many users.

Are any others experiencing this issue right now?

[v-lili6-msft · Accepted solution]

hi, @tvav 

It seems that it is a known issue.

https://powerbi.microsoft.com/en-us/support/

Please wait until the repair is complete and then try it again, Sorry for any inconvenience.

Best Regards,

Lin

[tvav]

That explains it.  It's still not resolved for as as of today. 

[Anonymous]

That answers my question then...!

[v-lili6-msft]

hi, @tvav 

Does this happen in all the reports or some of them?

Do you try to use auditing if the data is correct?

https://docs.microsoft.com/en-us/power-bi/service-admin-auditing

Best Regards,

Lin