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Anonymous
Not applicable

Report Usage Metrics Refresh

Are there issues with the usage metrics?

I am not seeing any updates for a week.

Untitled.png

 

Thanks

1 ACCEPTED SOLUTION
v-yuta-msft
Community Support
Community Support

@Anonymous ,

 

I have made a test using admin account, however, I couldn't reproduce this issue, the usage metric will change after I modify some reports. For troubleshooting, you may click “Admin Portal”-> "Tenant Settings"-> "Audit and usage settings", then disable "Usage metrics for content creators" and then enable it again(you can select "Delete all existing usage metrics content") as below:

Capture.PNG 

 

In addtion, if this issue persists, I would suggest you to create a thread in power bi issue forum or create a support ticket to achieve more professtional support. 

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-yuta-msft
Community Support
Community Support

@Anonymous ,

 

I have made a test using admin account, however, I couldn't reproduce this issue, the usage metric will change after I modify some reports. For troubleshooting, you may click “Admin Portal”-> "Tenant Settings"-> "Audit and usage settings", then disable "Usage metrics for content creators" and then enable it again(you can select "Delete all existing usage metrics content") as below:

Capture.PNG 

 

In addtion, if this issue persists, I would suggest you to create a thread in power bi issue forum or create a support ticket to achieve more professtional support. 

 

Community Support Team _ Jimmy Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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