Powerbi.com report is not working correctly when using two custom connectors

[Anonymous]

I am having issues accessing a report on Powerbi.com. The report is connected to two different data sources with two different custom connectors. When using one connector, it works as intended.

To replicate the issue, follow the steps in these documentations for the MySQL and Amazon DynamoDB data sources:

https://www.cdata.com/kb/tech/mysql-powerbi-gateway.rst

https://www.cdata.com/kb/tech/dynamodb-powerbi-gateway.rst

If you configure each of the above on their own, they work as intended, but if you combine both data sources, it works in Power BI Desktop, but it does not work in powerbi.com.

It seems like this has to do with the Power BI On-Premises Data Gateway because this issue does not occur when using two native data sources in Power BI Desktop. I tested SQL Server and CSV, and it worked flawlessly.

[ibarrau]

Hi, I'm not sure about the issue. Can you check if you are configuring all this?
https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-custom-connectors

Hope that helps,

[Anonymous]

Thanks for the reply. As I said in the original post, I can successfully configure and connect when using only one custom connector. The issue arises when I use two custom connectors for the same report.