Forum Discussion

New Member

4 years ago

PowerPoint Export Issues - printing image of scroll bars instead of full visual

Please help! When exporting to PowerPoint from Power BI service, the images captured will show only the top left 1/4 of the entire dashboard page, and then show scroll bars. In the source Power BI de...

Need Help

v-yalanwu-msft

Community Support

4 years ago

Hi, agardner ,

Sorry, I cannot reproduce your problem. I have tested and exported the file using my file, and the output is normal as follows:

In Service.

Or can you try other files? Or can you share your instance files and remove sensitive information?

How to upload PBI in Community

Best Regards,
Community Support Team _ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

agardner

New Member

4 years ago

hi - thank you so much for looking into it. i have tried with other files but still experience the issue, below is another example. 2 of 7 tabs/slides exported to powerpoint in a cropped view of the upper left corner, missing data/visuals. the other 5 were exported fine. i checked and all the tabs have the same formatting so i'm not sure why these 2 have the issue, and its always very random 😞

what is an instance file? i can try that if you can explain more.

POWERPOINT