Skip to main content
Showing results for 
Search instead for 
Did you mean: 

Find everything you need to get certified on Fabric—skills challenges, live sessions, exam prep, role guidance, and more. Get started

New Member

PowerBI reports are failing with {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError



Our Power BI reports refreshes in powerBI service are failing with the below error :

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_TimeoutError","pbi.error":{"code":"DM_GWPipeline_Gateway_TimeoutError","parameters":{},"details":[],"exceptionCulprit":1}}} Table:


This is not with only one particular report, its with most of our reports. They are taking long time to refresh and finally failing with timeout error

Can anyone help us with this issue.




#gatewaytimedout #powerbiservice #powerbi

Super User
Super User

Hi @Chandrika_R 


One area to look at is at your On-Premise gateway to make sure it has got enough CPU, Memory and bandwidth to the Power BI Service?


Second thing to check is to make sure that your On-Premise server has got a very good connection to your data source?


And finally the third thing to look at is your data source (which could be the actual issue), making sure that it is running fast and is returning the required data quickly. You might need to speak to the data source owner to be able to help you troubleshoot.

Did I answer your question? Mark my post as a solution!

Proud to be a Super User!

Power BI Blog

Helpful resources

July 2024 Power BI Update

Power BI Monthly Update - July 2024

Check out the July 2024 Power BI update to learn about new features.


Fabric Community Update - June 2024

Get the latest Fabric updates from Build 2024, key Skills Challenge voucher deadlines, top blogs, forum posts, and product ideas.