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Mohammed_Saad
Frequent Visitor

PowerBI R custom visual not loading on service but loading on desktop

Mohammed_Saad_0-1635072499138.png

I created a custom visual through pbiviz package from a script based on R. The visual was working fine on PowerBI Desktop, but after publishing to service, it was getting stuck on this infinite loading loop. This problem wasn't there before, and all of a sudden shows up today.

 

Mohammed_Saad_1-1635072658972.png

(Visual working in PowerBI Desktop)

3 REPLIES 3
v-yalanwu-msft
Community Support
Community Support

Hi, @Mohammed_Saad ;

Here is the R visual's limit , you could check it.

R visuals require a Power BI Pro or Premium Per User (PPU) license to render in reports, refresh, filter, and cross-filter. 

The following table describes R visuals capabilities based on licensing.

LICENSING
  Author R visuals in Power BI Desktop Create PBI service reports with R visuals View R visuals in reports View R tiles in dashboards
Guest (Power BI embedded) Supported Not supported Supported in Premium/Azure capacity only Supported in Premium/Azure capacity only
Unmanaged tenant (domain not verified) Supported Not supported Not supported Supported (B2B scenario)
Managed tenant with free license Supported Not supported Supported in Premium capacity only Supported
Managed tenant with Pro or PPU license Supported Supported Supported Supported

R visuals in the Power BI service have a few limitations:

Best Regards,
Community Support Team_ Yalan Wu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

GilbertQ
Super User
Super User

Hi @Mohammed_Saad 

 

These things can happen from time to time when there are changes in the Power BI Service.





Did I answer your question? Mark my post as a solution!

Proud to be a Super User!







Power BI Blog

I wonder if anyone else has faced this issue

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