Power BI unable to read the application metadata. Please check the Power BI Service status

[Anonymous]

Hi, 

We started getting this error last night on one of our apps. The app has actually disappeared (I can't find it in the service). When I try to update, it actually says it updates, but when I go to the app, I get the below error:

This is only happening on the workspace that we upgraded last week. We did not upgrade our other workspaces and they are working fine.

[Anonymous]

Hi @Anonymous ,

I noticed you posted this question in the Issues forum, I put the link below so that people with the same problem can continue to vote and someone will investigate the issue and respond.

Power BI unable to read the application metadata. ... - Microsoft Power BI Community

New App Experience: Cannot View Published App / "A... - Microsoft Power BI Community

I will sync here if there is any news.

Best Regards,
Gao
Community Support Team

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

How to get your questions answered quickly -- How to provide sample data

[lbendlin]

Please explain what you mean by "upgraded". Did you enable the new Audience feature?

[Anonymous]

Sorry, yes.

[lbendlin]

Since you have a Pro license you can consider raising a Pro ticket at https://powerbi.microsoft.com/en-us/support/pro/