Power BI scheduke refresh not working

[nirrobi]

Hi,

I work on power BI desktop 32K and Oracle 32K

when I try to configure schedule refresh I get the following message

Cluster URI:	https://wabi-west-europe-redirect.analysis.windows.net
Details:	[DataSource.Error] Attempt to load Oracle client libraries threw BadImageFormatException. This problem will occur when running in 64 bit mode with the 32 bit Oracle client components installed.

Any advice please?

Many thanks,

Nir

[Greg_Deckler]

Use the smiley face to send a message to support and explain the situation and send a screen shot. Are you running a 64-bit OS?

[nirrobi]

Hi,

I tried to contact supposrt via the "smile facr" but it said there is replacement in other url.

I open help question (twice) but no one comeback to me for about 4 days.

Can someone can help me, please.....

[nirrobi]

Thanks.

I will send via the smile face.

Yes I work on win 7 64 bit.

Is this can be the problem??

Many thanks.

Nir