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Radika
New Member

Power BI report not reflecting changes in power bi app

One of my Power BI reports shows old report in my Power BI app, but when I go to the app edit and navigate to the report, it shows correctly,  also I can see every time app render fresh there is a popup 

 

We have done browser cache deletion, power BI cache deletion , update app , etc neither of those not helped 

 

Anyone have solution for this ? 

 

Radika_0-1744962154597.png

 

 

Best Regards

Radika

1 ACCEPTED SOLUTION
v-veshwara-msft
Community Support
Community Support

Hi @Radika ,

Thank you for sharing the issue.

Based on the behavior and the error message you've encountered (“Sorry, we couldn't find that report”), this typically occurs when the app retains a cached or outdated reference to the report. While you've already taken the right steps (clearing cache, updating the app, etc.), I’d recommend trying the following additional steps within the Power BI app:

Recommended steps:

  1. In the top-right corner of the app view, select “Reset to default”.

  2. After that, use the “Refresh” button to reload the app content.

  3. Optionally, refresh the browser page as well.

Any of these three actions can help clear any stale personalization or navigation state that may be interfering with report visibility.

Similar issue: Solved: Power BI App doesn't update - Microsoft Fabric Community

Please give this a try and let us know if the issue persists. 

 

If this post helps, then please consider to Accept as the solution to help the other members find it more quickly and a kudos would be appreciated.

 

Thank you.

View solution in original post

6 REPLIES 6
v-veshwara-msft
Community Support
Community Support

Hi @Radika ,

We’re following up once more regarding your query. If it has been resolved, please mark the helpful reply as the Accepted Solution to assist others facing similar challenges.

If you still need assistance, please let us know.
Thank you.

v-veshwara-msft
Community Support
Community Support

Hi @Radika ,

Following up to see if your query has been resolved. If any of the responses helped, please consider marking the helpful reply as the 'Accepted Solution' to assist others with similar questions.

If you're still facing issues, feel free to reach out.

Thank you.

v-veshwara-msft
Community Support
Community Support

Hi @Radika ,

Just checking in to see if you query is resolved and if any responses were helpful. If so, kindly consider marking the helpful reply as 'Accepted Solution' to help others with similar queries. 

Otherwise, feel free to reach out for further assistance.

Thank you.

v-veshwara-msft
Community Support
Community Support

Hi @Radika ,

Thank you for sharing the issue.

Based on the behavior and the error message you've encountered (“Sorry, we couldn't find that report”), this typically occurs when the app retains a cached or outdated reference to the report. While you've already taken the right steps (clearing cache, updating the app, etc.), I’d recommend trying the following additional steps within the Power BI app:

Recommended steps:

  1. In the top-right corner of the app view, select “Reset to default”.

  2. After that, use the “Refresh” button to reload the app content.

  3. Optionally, refresh the browser page as well.

Any of these three actions can help clear any stale personalization or navigation state that may be interfering with report visibility.

Similar issue: Solved: Power BI App doesn't update - Microsoft Fabric Community

Please give this a try and let us know if the issue persists. 

 

If this post helps, then please consider to Accept as the solution to help the other members find it more quickly and a kudos would be appreciated.

 

Thank you.

johnbasha33
Super User
Super User

johnbasha33_0-1744984103930.png

 

What has worked 99% of the time for others

👉 Make even a small tiny edit to the App settings → Save → Re-publish AppManual Dataset RefreshWait 10 min → Open app in incognito window.

Examples of "tiny dummy changes" you can do:

  • Add a new Section in app navigation ➔ Save ➔ Publish ➔ then remove it later

  • Rename a page inside the report to something like Page 1 (v2) ➔ Save ➔ Publish

    Why even bother with dummy changes?

    Because Power BI App Service backend won't always generate a brand-new app version if it thinks "nothing changed".
    Dummy changes force a change and guarantee fresh packaging.

    Did I answer your question? Mark my post as a solution! Appreciate your Kudos !!

johnbasha33
Super User
Super User

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