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ashmitp869
Post Patron
Post Patron

Power BI Gateway issue - after latest version release of gateway.

Hi,

I have a data gateway issue.

This below datagateway-01 was working , but yesterday I there was an error with latest Gateway install.

ashmitp869_0-1739484313526.png

 

 

I install the latest Microsoft Gateway version.

 

But my (Projects) Power BI Semantic model which failed for the refresh is still unable to pick this datagateway-01

 

 

 

While , the others Power BI Semantic Model is still using the same

datagateway-01

ashmitp869_2-1739484313233.png

 

Please suggest , what can be the reason. 
Please suggest any solution.
Thanks

1 ACCEPTED SOLUTION
v-pbandela-msft
Community Support
Community Support

Hi @ashmitp869,

Thank you for reaching out in Microsoft Community Forum.

Thank you @lbendlin  for the helpful response.

please follow below steps to solve the Gateway issue;

1.Restart the On-premises Data Gateway service and make sure it is online in Power BI Service.

2.Verify Data Source Mapping
Go to Power BI Service → Manage Gateways, and confirm the affected Semantic Model is mapped to the correct gateway.

3.Update or re-enter the data source credentials in Power BI Service and ensure proper permissions and If the issue persists, uninstall and reinstall the latest version of the gateway, ensuring correct registration.

Please continue using Microsoft community forum.

If you found this post helpful, please consider marking it as "Accept as Solution" and give it a 'Kudos'. if it was helpful. help other members find it more easily.

Regards,
Pavan.

View solution in original post

2 REPLIES 2
v-pbandela-msft
Community Support
Community Support

Hi @ashmitp869,

Thank you for reaching out in Microsoft Community Forum.

Thank you @lbendlin  for the helpful response.

please follow below steps to solve the Gateway issue;

1.Restart the On-premises Data Gateway service and make sure it is online in Power BI Service.

2.Verify Data Source Mapping
Go to Power BI Service → Manage Gateways, and confirm the affected Semantic Model is mapped to the correct gateway.

3.Update or re-enter the data source credentials in Power BI Service and ensure proper permissions and If the issue persists, uninstall and reinstall the latest version of the gateway, ensuring correct registration.

Please continue using Microsoft community forum.

If you found this post helpful, please consider marking it as "Accept as Solution" and give it a 'Kudos'. if it was helpful. help other members find it more easily.

Regards,
Pavan.

lbendlin
Super User
Super User

Please provide larger, readable screenshots.

 

Note that the gateway version on the cluster members is unrelated to the connection definition and mapping on the service.

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