Forum Discussion

cassidy's avatar
cassidy
Power Participant
2 years ago

Poor Refresh Performance only in Service

We've had several semantic models go from < 5 minute refreshes to > 1 hour in the last 3 days.   I've tested various things, but it boiled down to an unexplainable result:   I can publish an exac...
Need Help
dp410's avatar
dp410
Advocate II
2 years ago

I last heard from our microsoft support engineer at noon GMT. Apparently this is affecting many users and he's waiting to hear back from the engineering team for an update. 

  • cassidy's avatar
    cassidy
    Power Participant
    2 years ago

    All of the issues stopped for me.  I had a support call on Tuesday and when we tested it live I could not replicate.  All 50+ of my models have been refreshing weirdly faster than ever.

    I asked support to still reply back to confirm it was solved and not a fluke, have not heard back.

    • wsnipes's avatar
      wsnipes
      Regular Visitor
      2 years ago

      I also had a call with MSFT support on Tuesday. Did not get any real fixes or information from them while on the calls, however, my refresh issues have also seem to have been resolved and we are back to refreshing on schedule with minimal issues. I would like to know what was going on as it was rather frustrating for a week.

    • Taro1717's avatar
      Taro1717
      Frequent Visitor
      2 years ago

      In my environment, the problem has been resolved since around February 27th. It's Japan time.

      • Taro1717's avatar
        Taro1717
        Frequent Visitor
        2 years ago

        The resolution notification will be withdrawn.　😢
        Today, some items are taking longer to process.