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Anonymous
Not applicable

Page Unresponsive error

Hello Everyone,

 

I've published my report to PBI workspace, but whenever I try to open the report from there pages are not loading completely and also getting error as "Page Unresponsive".

 

Rimi_2095_0-1654157814088.png

Even client also getting same error while opening it.. Can anyone please suggest why is this error coming and how to fix it?

 

@amitchandak @Jihwan_Kim @Ashish_Mathur @SpartaBI @speedramps @ribisht17 @johnt75 @rohit_singh @GilbertQ @Tutu_in_YYC 

1 ACCEPTED SOLUTION
v-cazheng-msft
Community Support
Community Support

Hi @Anonymous,

 

In most cases, it’s a transient issue. If you close your browser and come back, this issue should go away. Or you can clear the cache of your browser like GilbertQ said, then re-log in Power BI service.

 

For something related to clear browser cache data, you may have a look at this link: Difference between Cache and Cookies - GeeksforGeeks.

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please let me. Thanks a lot!

 

Best Regards,

Community Support Team _ Caiyun

View solution in original post

2 REPLIES 2
v-cazheng-msft
Community Support
Community Support

Hi @Anonymous,

 

In most cases, it’s a transient issue. If you close your browser and come back, this issue should go away. Or you can clear the cache of your browser like GilbertQ said, then re-log in Power BI service.

 

For something related to clear browser cache data, you may have a look at this link: Difference between Cache and Cookies - GeeksforGeeks.

 

If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please let me. Thanks a lot!

 

Best Regards,

Community Support Team _ Caiyun

GilbertQ
Super User
Super User

Hi @Anonymous 

 

Can you ensure that you clear the browser cache, also log out and log back in again?

 

And finally do other Power BI reports work?





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