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Anonymous
Not applicable

Need help with data Source Error

vdivyava_0-1697778494510.png

Hi All, I was tring to refresh the report in the service , however refresh getting failed due to abouve reason. The report was refreshing in the desktop level but not in the service. Most of the reports which are untouched for months , and on schedule refresh are also  getting  refresh failed for same reason. Can anyone please help me to sort it out.

1 ACCEPTED SOLUTION
aj1973
Community Champion
Community Champion

Hi @Anonymous 

It sounds like you need to update the Gateway. some major updates have occured and new Gateway version is now in place.

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

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4 REPLIES 4
Anonymous
Not applicable

thank you so much , it got resolved

Anonymous
Not applicable

Hi , i was using Azure cosmos db as data source , i dont think cloud needs gateway. Could you please help me with the path to  check the gateway

aj1973
Community Champion
Community Champion
aj1973
Community Champion
Community Champion

Hi @Anonymous 

It sounds like you need to update the Gateway. some major updates have occured and new Gateway version is now in place.

Regards
Amine Jerbi

If I answered your question, please mark this thread as accepted
and you can follow me on
My Website, LinkedIn and Facebook

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