Map Location differences between PowerBi Desktop and Service - Vastly different locations

[Anonymous]

Hi,

Having issues with a training guide I am currently working through. 

Very new user with limited knowledge about how this toolset works.

However when looking at a workbook we made within the training, all my zipcoded information is pointing to somewhere in Spain/France when in fact it should be in the US.  When I view it in PowerBI Desktop (where we built it), it shows correctly, but as soon as I publish to service, for me the locations move to Europe, but for other users on PowerBI Service can see the map correctly (with the same data) within the US (so issue clearly is with my PowerBI Service, not with the data).

Can anyone give me any idea what is going on.

[Anonymous · Accepted solution]

I tried it in a different browser (other than google chrome, and it worked correctly).

Thank you for all your help.

[Greg_Deckler]

Are those other users in the same tenant as you?

[Anonymous]

Hi, yes they are in the same tenant as me.

[Greg_Deckler]

Not sure if this might or might not have an impact but is your browser set to US English?

[Anonymous]

@Greg_Deckler 

It actually kind of fixed the issue, but not completely. Now there are some showing in North America, and some in Europe (although is infinitely better). Now when I select state of FL, it has 2 in Florida, and 1 in Europe. So it is close, but somehow isn't fixed. Others still seeing correctly.

[VasTg]

@Anonymous 

Refer to this link.

Try the Data category as mentioned.

https://community.powerbi.com/t5/Desktop/Map-works-in-Desktop-app-but-not-when-published-online/td-p/195121

If it helps, mark it as a solution

Kudos are  nice too

[Anonymous]

Hi, yes tried changing the data category to place, and postal code, and no changes.